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Privacy Policy

We present this Privacy Policy to inform users of our website about the personal data we collect, how and why it is collected, and the use of cookies on our website.

Dear User,

When using our website, your privacy is safeguarded in accordance with the standards set by applicable legislation, including but not limited to:

• The General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”);

• The Data Protection Act 2018 (UK), incorporating the UK GDPR provisions;

• The Data Protection Act 2018 (Ireland), as implemented under EU law;

• The Privacy and Electronic Communications (EC Directive) Regulations 2003 (UK) and the corresponding Irish regulations governing electronic communications;

• Other relevant national laws concerning the provision of electronic services and telecommunications.

Your data will be processed for the period mandated by law and for as long as a claim or complaint may be brought forward. Data processed for the purposes of direct marketing will continue to be processed until you withdraw your consent or object to such processing.

I. General Information

1.This Privacy Policy outlines the principles of processing personal data and collecting and using information about users on the website available at https://capturecraft.ie (hereinafter referred to as the “Service”).

2.The Privacy Policy has been created and implemented by Capture Craft Media.

3.The data controller, as defined by the GDPR, is Capture Craft Media, registered in Navan, Co. Meath, (hereinafter referred to as the “Administrator”).

4.The Administrator processes the personal data of Service users for the following purposes:

  • Fulfilling legal obligations arising from applicable laws;
  • Handling orders and services requested by users;
  • Collecting analytical and statistical data;
  • Managing complaints and other potential claims;
  • Responding to messages submitted through electronic forms available on the Website, via email, or by phone;
  • Delivering marketing content to users (marketing communication is based on cookies, analytical data, and direct marketing).

5.The Service may include links to external websites managed by other administrators. Clicking on these links will direct users to these websites. Capture Craft Media has no influence over the privacy and cookie policies of these external sites and assumes no responsibility for them. Users are encouraged to review the privacy policies and terms of use on these external websites.

II. Information on Personal Data Processing

1. Our Website collects the following types of data:

  • Data provided by users via electronic forms available on the Website:

 

Free consultation, service orders, and quotations

  • Users who wish to take advantage of our free consultations, order services, or request a quotation must complete the form available on the Website. This form requires users to provide the name of their company, email address, phone number, and answer additional thematic questions.
  • By completing the quotation form, the user consents to being contacted via phone and receiving electronic communications to process their request.
  • By signing up for a consultation, the user consents to being contacted by phone to process their request, to receiving commercial information through electronic means, and to the use of email communication for marketing purposes.
  • By filling out the form, users also agree to the recording of phone calls and communications made through other messaging platforms, as indicated by checking the relevant checkbox.
  • Completing the form does not require additional registration or login.

 

Newsletter Subscription

  • Users can subscribe to our newsletter. By entering their email address and checking the consent checkbox stating, “I agree to the processing of my personal data and to receiving, via electronic means, a free newsletter containing, among other things, commercial information. I have read and accept the Privacy Policy.” users consent to receiving the newsletter through electronic communication.
  • Users can unsubscribe from the newsletter at any time by following the process outlined in Section 3 below or by clicking the “Unsubscribe” option available in every newsletter email sent by our Website via MailerLite.
  • For more details, you can view MailerLite’s privacy policy at: https://www.mailerlite.com/legal/privacy-policy.
  • All collected data will be processed for the necessary period of time but no longer than until the user objects to the processing.

 

Automatically collected data (server logs):

  • These include anonymous information such as the user’s IP address, browser type, language settings, device details (including operating system), visit duration, and the number of pages viewed.
  • These data are analysed statistically using Google Analytics, which operates based on cookies.
  • The collected information does not enable the identification of the user and is not disclosed to unauthorised personnel.
  • The data are stored solely to assist in administering the Website, optimising its content, and implementing user-requested solutions.
  • You can review Google’s Privacy Policy at: https://policies.google.com/privacy?hl=en.

2. Rights of Users whose data is processed:

2.Rights of Users whose data is processed:

Users have the right to:

  1. Access their personal data and request corrections or deletion as outlined in Articles 15-17 of the GDPR.
  2. Restrict the processing of their data in cases specified in Article 18 of the GDPR.
  3. Transfer their data under Article 20 of the GDPR, i.e., receive a copy of their data in a structured, commonly used, machine-readable format.
  4. Withdraw their consent at any time, without affecting the legality of processing based on consent before its withdrawal.
  5. File a complaint with the Data Protection Commission (DPC) in Ireland if they believe their rights have been violated. The DPC can be contacted via their website: https://www.dataprotection.ie.

 

3.Exercising your rights:

To exercise the rights mentioned above, users should contact the Administrator using the contact details provided in the “IX. Contact with the Data Administrator” section.

4.Profiling:

Data may be profiled as defined in Article 4(4) of the GDPR.

5.User Responsibility:

Users are required to provide current and accurate data.

6.Voluntary nature of data provision:

Providing personal data is always voluntary but is necessary for communication purposes. If a user chooses our services, providing data is also essential for concluding and properly performing a contract.

III. Recipients of Personal Data

1.Client data may be shared with entities authorised to receive it under applicable law or as part of fulfilling a contract directly with the Client when it is necessary for the provision of our services (e.g., purchasing a domain and hosting on behalf of the Client).

2.Personal data may be entrusted to trusted recipients, including, but not limited to:

  • An entity responsible for accounting services;
  • A courier company;
  • A company providing electronic information distribution services (e.g., newsletters) on behalf of the Administrator;
  • Entities facilitating payment processing.

 

3.When user data is processed via cookies for statistical purposes using Google Analytics, the Administrator transfers user data to a third country – the United States. Google Inc. participates in the EU-US Privacy Shield framework. According to the European Commission’s decision dated 12 July 2016, ref. IP/16/216, the transfer of personal data to entities based in the United States that have joined the aforementioned framework ensures an adequate level of personal data protection in accordance with Article 45 of the GDPR.

IV. Data Security

1.Our Website employs technologies and procedures for personal data protection to ensure the appropriate privacy safeguards for its users.

2.Personal data of Website users is stored in a database that is secured using technical and organisational measures in compliance with the requirements of data protection regulations, specifically:

  • The GDPR;
  • The Irish Data Protection Act 2018 (supporting GDPR compliance);
  • The European Electronic Communications Code (EECC) as implemented in national telecommunications laws.

 

3.User personal data is protected through the following measures:

  • Access to the personal data database is restricted to authorised personnel only, as granted by the Administrator.
  • The Administrator periodically updates administrative passwords to enhance security.
  • The Website is secured with an SSL certificate, ensuring that personal data entered by users is encrypted on their device and can only be decrypted on the target server.
  • To safeguard personal data, the Administrator regularly creates backup copies.

V. Cookies

  1. When using our Website, cookies are stored on the user’s device.
  2. A notification about the use of cookies is displayed to users upon their first visit to the Website. By continuing to use the Website, users consent to the processing of cookies. If a user does not wish to provide such consent, they should leave the Website.
  3. You can review our Cookie Policy at: https://capturecraft.ie/cookie-policy.

VI. Technical Requirements

To use our Website, the following are required:

  • A device with internet access;
  • A web browser capable of displaying webpages, including graphic and video content.

VII. Copyright and Content Responsibility

1.All content published on the Website, including images, texts, free materials, and video recordings, is subject to copyright owned by specific individuals and/or the Administrator.

2.The Administrator does not permit the copying of the content mentioned in point 1, in whole or in part, without explicit prior consent.

3.The content presented on the Website does not constitute professional advice and is not tailored to any specific factual circumstances. To seek assistance for a particular matter, users should contact a qualified professional or the Administrator using the contact details provided in the “IX. Contact with the Data Administrator” section.

4.The Administrator assumes no responsibility for the use of the content provided on the Website or for any actions or omissions taken based on it.

VIII. Changes to the Privacy Policy

1.The Website’s Privacy Policy may only be amended to enhance protection standards or to comply with the requirements of applicable laws.

2.Users will be informed of any changes to the Privacy Policy via email if they have provided their email address and consented to this form of communication.

IX. Contact with the Data Administrator

1.Any comments, issues, or requests regarding the Privacy Policy should be sent via email to info@capturecraft.ie.

2.After reviewing your inquiry, we will respond by sending a reply to the email address from which the message was received.

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